Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- • Name, email address, phone number, and mailing address
- • Property information and rental history
- • Financial information for credit checks and rent payments
- • Employment and income verification details
- • Emergency contact information
Automatically Collected Information
When you visit our website, we may automatically collect:
- • IP address and browser information
- • Pages viewed and time spent on our site
- • Referring websites and search terms
- • Device information and operating system
2. How We Use Your Information
We use your information to:
- • Provide property management and real estate services
- • Process rental applications and lease agreements
- • Conduct background and credit checks
- • Collect rent and manage financial transactions
- • Coordinate maintenance and repairs
- • Communicate about properties, services, and account updates
- • Improve our website and services
- • Comply with legal obligations
3. Information Sharing
We may share your information with:
- • Property Owners: When necessary for property management services
- • Service Providers: Credit reporting agencies, maintenance contractors, legal services
- • Legal Authorities: When required by law or to protect our rights
- • Business Partners: With your consent for specific services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- • Secure data transmission using SSL encryption
- • Regular security assessments and updates
- • Limited access to personal information on a need-to-know basis
- • Secure storage of physical and electronic records
5. Your Rights and Choices
You have the right to:
- • Access and review your personal information
- • Request corrections to inaccurate information
- • Opt-out of marketing communications
- • Request deletion of your information (subject to legal requirements)
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze website traffic and usage
- • Provide personalized content and advertisements
You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
7. Third-Party Services
Our website may contain links to third-party websites or integrate with external services including:
- • AppFolio property management platform
- • Payment processing services
- • Social media platforms
- • Analytics services
These third parties have their own privacy policies, and we are not responsible for their practices.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Rental applications and tenant information may be retained for up to 7 years after the end of tenancy, as required by Georgia law.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
Hamilton Agency
12. Georgia-Specific Disclosures
As a Georgia-based business, we comply with all applicable Georgia privacy and real estate laws, including:
- • Georgia Fair Housing Act
- • Georgia Landlord-Tenant Law
- • Georgia Real Estate License Law
We are licensed by the Georgia Real Estate Commission and maintain all required bonding and insurance for property management services in the state of Georgia.